many of you who have had the battery problem with the peticure elite.
Dec 19, 2007 - I have spoken with and emailed many of you who have had the battery problem with the peticure elite
I finally connected with customer service and they refused any warranty past the 90 days. Apparently the call center is the only place you order a replacement battery and charger. They were quick to point out that had we bought the 2 year warranty (which we were not aware of), they would have replaced the unit free of charge within 6 weeks. The NEW battery is $9.95 ( if in fact it is a NEW battery)? The charger is $9.95 and the shipping charge is $7.30. They could not verify the shipping time as they are only a call center. Total cost for the replacement battery is twenty eight (28) dollars. This is half of original the value of my Elite Peticure. We are out $50 dollars for the unit and now the working model is $78 dollars?
While the Peticure is not a new concept they made a version of the tool and began marketing it specifically to pet owners and selling it on late night TV infomercials. The Peticure can be used on both dogs and cats as well as rabbits, guinea pigs and other small pets. The Peticure comes in two sizes the "petite" for pets under 15 lbs. and the "elite" for larger pets. I have the petite model. The petite model has a 3.6 volt rechargeable battery. The motor on the petite model runs at one speed and it is 5,000 RPMs.
Peticure Instruction Video - YouTube
Peticure Instruction Video and Best Practices